Privacy policy
Shadr uses the information you provide to process orders and support communication after purchase.
Information we store
Your name, WhatsApp number, Instagram username, delivery address, order details, payment status, and operational communication recorded by our team.
How information is used
Information is used for product confirmation, shipping calculations, payment, production, delivery, after-sales support, and relevant Shadr programmes.
Security and access
Order information is accessible only to authorised administrators. Personal information is never displayed on public pages.
Corrections and deletion
To correct your information or request its deletion, contact Shadr through our official WhatsApp channel.
Interrupted requests
After you submit, an interrupted request may be kept in this browser tab for up to 24 hours so you can retry the same details safely. It is removed once receipt is confirmed or the server returns a definitive validation result. Your bag is stored separately without your contact or address details.